Terms & Conditions

Last Updated: March 26, 2026

Welcome to Fysique Apparel. These are the terms and conditions on which we supply our products to you.

Please read these terms carefully before ordering with us. These terms tell you what you need to know about buying with us. We may revise these terms and conditions without notice by posting revised terms and conditions of sale on our website. The terms and conditions posted on the website or app at the time you place your order will govern that purchase.

This website is operated by Fysique Apparel. Throughout the site, the terms “we,” “us,” and “our” refer to Fysique Apparel. By visiting our site or purchasing gear, you agree to be bound by these Terms, including those additional terms and policies referenced herein.

Because we work with global fulfillment partners to provide high-quality apparel at competitive prices, the following delivery and shipping terms apply:

Delivery

We cannot guarantee specific delivery dates. While we generally accept no legal responsibility for delays beyond estimated delivery times, we may, at our discretion, provide appropriate resolutions in exceptional circumstances.

We do not guarantee door-to-door delivery. Final delivery is handled by third-party shipping carriers, and the method of delivery may vary depending on the carrier and the destination.

We cannot guarantee delivery dates and to the extent permitted by law accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. Average time for delivery may be shown on the Site. It is only an average estimation, and some deliveries may take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming an order are subject to change. In any case, we will use reasonable efforts to contact you and advise you of any material changes. We try our best to make Product delivery as simple as possible.

Ownership of the Products will only pass to you/Customer after we receive full payment of all sums due in respect of the Products, including delivery charges and taxes, and deliver the Products to the carrier at our shipping point.

shipping

Your order is processed within 1-3 business days. Items are then shipped directly from our third-party suppliers.

Once an order is confirmed, it may no longer be possible to edit or cancel it. If you need to modify details such as the shipping address, please first check if self-service options are available in your account. While we are not obligated to fulfill modification requests, we will endeavor to accommodate them on a case-by-case basis.

The risk of loss, damage, and title to the Products transfers to you/Customer upon our delivery of the Products to the carrier at the shipping point.

If you encounter any issues with the shipment of your order, please contact us within 30 days of the actual or estimated delivery date. For packages marked as “delivered” by carrier tracking that are missing, you are responsible for filing a claim directly with the carrier. In such cases, Fysique Apparel will not issue a refund or resend the Product.

Shipping Times: Estimated delivery typically takes, 7-15 business days, depending on your location and the supplier's warehouse. These are estimates, not guarantees.

Customs & Duties: Customers are responsible for any import duties, taxes, or customs fees charged by their local government.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

Orders placed under the same customer account, credit card, or billing/shipping address.

Orders that appear to be made by resellers or distributors.

If we cancel an order, we will attempt to notify you via email or phone.

You must provide accurate and complete billing and account information. Failure to do so may result in order cancellation, delayed processing, or account restrictions.

All fees and prices are listed in USD and may be subject to applicable taxes, duties, or exchange rate fluctuations.

Return Policy

Please reach out to us at Marketing@fysiqueapparel.com within 7 days of receiving your order.

Include in the email:

Your order number.

Photos, where relevant, of the issues.

All returned items should be unused, unworn, and unwashed.

Fysique Apparel does not accept worn, stained, damaged, or altered items.

We do not provide freight-to-collect (FTC) service for returning the package; the return shipping cost will be at your own expense.

Refund

If your refund request is confirmed, Fysique Apparel will return the money to the account used to pay for the order in the currency it was initially bought in.

Exceptions

Our return policy applies to most items, but a few exceptions exist. Those listed below cannot be returned:

For hygiene reasons, tights, underwear, pajamas, swimsuits, socks, and masks cannot be returned.

Deliberately damaged items.

Items sent back for return more than 7 days from the date of receipt.

Items deemed to no longer be required due to delayed delivery are delayed due to misinformation provided to Fysique Apparel, such as the recipient's incorrect phone number or shipping address.

This agreement governs the relationship between Fysique Apparel and the participating Creators and Ambassadors. Upon acceptance, the selected memeber gains access to the Fysique community, specialized affiliate opportunities, and individual growth support. Acceptance of these terms constitutes a binding agreement to represent the Fysique brand with integrity and professionalism in exchange for the benefits outlined below.

All partners, regardless of tier, must maintain a professional decorum that aligns with Fysique Apparel core values of health, inclusivity, and performance. Fysique reserves the right to reassign or terminate partnerships based on performance metrics or conduct violations.

Tier 1 Promotional Content Creator

This tier focuses on high-level brand awareness through authentic, organic lifestyle intergration. Selected partners will recevice the following benefits:

Highlight inclusion: Saving your branded content to a permanet "lifestyle" highlight to our applicable social media.

Comment engagement: Active replies and mentions from us to show our support of your lifestyle and choice in apparel.

Early product access: Access to new launches before the general public.

Feedback loops: Direcct access to exclusive creators for "vibe checks" and collaborations.

Event invitations: Priority access to existing brand-hosted webinars, local meetups, and photoshoots.

Tier 2 Ad Content Creator

This tier is concentrated towards performance and conversion. At this level, creators are no longer just using the product in their daily life; they are actively crafting "ad-style" assets designed to drive specific actions. Selected partners will recevice the following benefits:

Discount codes: Custom and personalized, trackable codes that can be used for personal purchases and an incentive for your audience.

Performance bonuses: One-time "bounties" or reewards for reaching sales volume thresholds.

Paid media amplification: We, as the brand boosts the creator's post with ad spends, which dramatically increases the creator's own follower reach.

Tier 3 Affilate Content Creator

Tier 3 is for creators who have proven they can move product and have a highly loyal audience that trusts their recommendations. Selected partners will recevice the following benefits:

Guaranteed listings: We, as the brand commits to you as a priority in paid media amplification that boosts the creator's posts with a specific dollar amount behind the creator's top-performing organic post, pushing your face and profile to new potential followers at no cost to you, building your social authority.

Commissions: Partners will accrue a 20% commission on all qualifying net sales generated through their unique tracking link or custom discount code.

(Commissions are calculated on the subtotal after discounts and exculuding taxes/shipping. Payouts are subject to 30-day clearing period to account for customer returns. Use of unauthorized coupon sites will result in commission forfeiture for those specific sales.)

Extended attribution window: To honor your long-term influence, we provide an extended tracking for tracking link or custom discount codes.